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HIRING: Account Growth manager

Studio B Portraits is a confidence-driven, luxury portrait studio on Seattle’s Eastside, and we’re looking for an Account Growth Manager who can turn meaningful connections into lasting client relationships.

This role is for someone who’s equal parts relationship-builder + revenue driver: you love people, you read between the lines, you know how to ask the right questions, and you genuinely enjoy turning interest into action. You’re energized by connection, but you also thrive inside a clean pipeline, a well-managed database, and numbers that tell a clear story.

You’ll nurture, qualify, and convert incoming leads while staying deeply connected to our existing clients. You’ll collaborate closely with our marketing team to ensure every campaign, event, and partnership translates into meaningful bookings. From first inquiry to final confirmation, you’ll guide prospective clients through the Studio B experience: building trust, removing hesitation, and helping them confidently say yes.

Your work won’t just support growth…it will directly drive it.

This position is primarily in-studio 20-40 hours per week in Issaquah, with flexibility based on session schedules and seasonal demand (including occasional evenings and weekends during peak seasons).

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What You’ll do

Lead Conversion & Sales Growth

  • Serve as the primary point of contact for prospective clients from initial inquiry through booking

  • Qualify inbound leads using strategic questioning and CRM segmentation to determine readiness, needs, and opportunity size

  • Manage timely follow-ups via email, phone, text, and social DM channels to convert prospects into bookings

Client Acquisition Strategy

  • Support marketing teams by providing sales insights and conversion data to refine campaign strategies

  • Help develop messaging and offers that resonate with target audiences based on sales trends and conversion performance

Database & Relationship Management

  • Maintain, segment, and analyze the client database using the CRM; keep records accurate and updated for outreach, retention, and reporting

  • Create regular follow-up campaigns for current and past clients

  • Build strong rapport with existing clients to drive referrals, repeat bookings, and long-term loyalty

Revenue Optimization

  • Track key sales metrics and report actionable insights to leadership

  • Work with the marketing team to align promotions, offers, event campaigns, and advertising with revenue objectives

  • Recommend upsell opportunities that enhance client experience and boost revenue

Cross-Functional Collaboration

  • Serve as the bridge between marketing, social media, studio ops, and client care to ensure seamless client journeys

  • Strategize on lead quality, messaging, and nurture flows

Qualifications

  • Bachelor’s degree in Business Administration, Marketing/Advertising, Communications, Public Relations, Sales Management, or a related field, or equivalent professional experience

  • 2+ years experience in sales, customer success, or client acquisition ideally in service-based or creative industries

  • Excellent communication skills (written and verbal) with an ability to tailor messaging to different audiences

  • Comfortable using CRM tools and analytics dashboards to segment audiences and track performance

  • A client-centric mindset and a passion for delivering elevated experiences

  • Confidence in collaborating with creative and operational teams to align strategies

  • Strong organizational skills, attention to detail, and ability to manage multiple projects

  • Comfortable working in a client-facing studio environment

Ready to Apply? Let’s meet you.

Email your application to Info@StudioBportraits.com with the subject line:
Studio B Account Growth Manager — [Your Name]

Please include:

1) Your resume (PDF preferred)

2) A quick video of you (link via Google Drive or unlisted YouTube)
In your video, answer these three prompts:

  1. Why Studio B?
     What about our brand feels like a fit for you?

  2. Show us how your brain works.
    Pick one Studio B service (Seniors, Personal Branding, or Families) and walk us through how you would increase bookings for it over the next 60 days. One idea to re-engage past clients, how you would follow up with leads who go quiet, etc. We’re less interested in buzzwords and more interested in how you think!

  3. How do you run the system?
    Walk us through your sales and account management process. How do you track and prioritize leads, stay consistent with follow-up without feeling pushy, use data to improve conversion rates, and keep the client experience elevated when the studio is busy and inquiries are coming in fast? We want to understand how you balance heart and numbers — relationship and revenue.